Privacy Policy

At Will-Do Plumbing, Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or use our services. By using our services or browsing our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, mailing address, etc., that you provide when requesting a quote, booking services, or contacting us.
• Payment Information: If you make a purchase or pay for services, we may collect payment information, which is processed securely via a third-party payment processor.
• Non-Personal Identification Information: Browser type, IP address, device type, usage data, and other anonymous data collected to improve website functionality and analyze trends.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver plumbing and heating services.
• To respond to inquiries and requests for quotes or information.
• To process payments and provide order confirmations.
• To send service reminders, updates, and marketing communications (if you’ve opted-in).
• To improve our website and services by analyzing usage patterns and customer feedback.
• To comply with legal and regulatory requirements.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information. We implement secure transmission protocols (such as SSL encryption) to protect data shared through our website. However, please note that while we strive to ensure the security of your data, no online method is completely secure, and we cannot guarantee 100% security.

4. Sharing Your Information

We may share your personal information with third parties in the following cases:

• Service Providers: We share your information with trusted service providers who assist us in providing our services (e.g., payment processors, and customer service platforms).
• Legal Compliance: We may disclose your information to comply with legal obligations or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.